UPDATE (6:20pm ET): ZeniMax has offered a few workarounds for the ESO PS5 “disc required” upgrade issue, suggesting you use the overflow menu on the GameHub to select the PS5 version of the game, or open the PS Store directly and search for “The Elder Scrolls Online: PS5 Upgrade.”
Original Story Below
The Elder Scrolls Online Console Enhanced edition is now available, but PS5 users are running into a few early issues. Namely, users are reporting that the download won’t start until they insert a disc – even if they own a digital copy of the game.
ZeniMax is aware of the issue and is currently working on a fix. The upgraded version of the game should be free to all users who own the base game, but the “disc required” bug seems to be limiting its availability to only players with a physical copy.
“We are aware of an issue where some players are seeing a message of ‘disc required’ in order to download the Console Enhanced version,” ZeniMax announced. “The Console Enhanced version is intended to be a free update for those who own the game, so while this is being worked on, please do not purchase the base game to upgrade. If you do have a disc, this will allow you to download the enhanced version.”
The issue looks to only impact PS5 players, and Xbox Series X|S players should be able to make it through the upgrade process unscathed. The free upgrade is also included in Game Pass, making the service a great way to check out ESO without a large upfront investment.
At the time of writing, ZeniMax is still working through the “disc required” issue on PS5. Stay tuned for more info.
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